Rba EPOS Till software

About Us

For over 30 years RBA have been providing software solutions and support for sales, distribution, stock management and accounting to businesses across the UK and Ireland.

Our Vision

To help independent businesses improve efficiency and profitability

Our Mission statement

To become the UK‘s leading software provider in our target sectors

Do you need an EPOS System?

Improve Customer Experience
Eradicate Mistakes
Cost/Margin control and visibility
Optimise stock levels
Optimise Buying
• Right Supplier
• Right Price
• Right Amount
• Right Time
• Automate repetitive chores
• Real sales information
• Time Savings
• No annual stock takes
• No manual shopping lists
• No manual price checking
Speeds up receiving orders

Already have an EPOS System?

If you are already using a system that holds your stock lines, client and supplier data then we can offer a data conversion service to migrate this information.

Supported Systems

KCPos
CSY Vector 5 and Vector 6
IRS / TMS
Minipos
Pegasus Opera 2
Pegasus Opera 3
Intact Software
Cybertill
Ncompass
Geller Superstock
SIRCS Stockmaster
Samstock
DataEase / ShopEase
Nisyst NPos
Nirvana Software
Excel Spreadsheets
Text or CSV files

Why RBA? What makes us different?

Instant Setup, Use your system straight away.
Intuitive simple screens, easy to start and move forward.
Supplier feeds used in a unique way
Products are learnt by simply using the system
Product changes by suppliers ‘ripple’ through the system
Margin changes and availability highlighted in multiple screens
Client Focussed Development, we know your business

Full Support and Training

As part of our tailored install or self install packages we offer full training and ongoing UK based support.

      
   Real Business Applications Ltd
   12 Google reviews 
  Write a review 
  
 
 
   
 
 
        
   Mike Stayte 
 29. June, 2024
 
 
  We operate a Calor Gas distribution and retail business, John Stayte Services, from six depots in Gloucestershire and North Somerset. We have used the RBA system since its conception in the 1990's and have found it  the perfect tool for our computer business needs. It is a full accounting package with the ability to operate additional sites in real time. Our distribution business is fully integrated with the retail business and even allows data imports from our ancillary businesses, such as filling stations, that use an alternative system. The RBA system has adapted and modernised with the growth of our business; the perfect retail system for business.
  
 
       
   Lennie Watson 
 21. June, 2024
 
 
  RBA have provided our EPOS system since 2016.  We could not imagine running our business today without it.
The efficiency it provides for our business is critical to its sustainability in these tough times for High Street retailers.
By using the sales data generated we have been able to maximise our stockturn whilst minimising our stock.
We have also managed to reduce our payroll through freeing up staff time to focus on serving customers rather than processing stock through for example, the RBA handheld app.
Ordering is simple and effective utilising the EDI integration capabilities with many of our key suppliers.
The RBA integration with NearSt has allowed us to create an online presence without any of the costs associated with a dedicated website.  Customers searching for products locally can easily see the products we stock on our Google page with no manual input required by us.  This is proving invaluable in attracting customers to our store who would have previously purchased from our competitors or online.
We would certainly recommend RBA to any retailer looking for a highly capable system backed up with personal support from a friendly team.
  
 
       
   Val Rawlings 
 21. June, 2024
 
 
  Extra Gas is renowned as one of the leading suppliers of LPG in the North West
We have been using the RBA system for 20+ years.
Perfect for the ever changing and challenging LPG distribution market, both retail and wholesale.
Meets our needs for stock control, ADR distribution, credit and purchase ledger control, marketing and business reports.
Best of all user friendly and provided with a good service support/backup.
  
 
       
   HIC Stornoway 
 21. June, 2024
 
 
  We have been using the Retailer software for a number of year's now and it has been a great addition to our business by helping us to stream line our ordering and booking in processes, along with general stock management . The knowledgeable team at RBA are always on hand to help with any problems and are always quick to respond.
  
 
       
   Sean McDonald 
 14. June, 2024
 
 
  I have been with RBA now for 14yrs working with Retailer , I find the system itself very effective and efficient from an operating point of view . Promotional tools and analysing from a retailing perspective are excellent , support functions are instant and the team are always proactive when it comes to developments to enhance the system . It was great when I was a one store operation and now that we are multi-branch the transition was seamless , highly recommended epos system.
  
 
       
   Cheshire Lock 
 3. June, 2024
 
 
  Choosing RBA was a no brainer for us after already rolling it out in another company, building out on their EPOS system which already has more features than the glut of run of the mill systems out their RBA were able to deliver these in a modular way allowing us to tailor the system to our needs, added to this as others can testify RBA are very receptive to suggestions and improvements allowing more scope to better tailor their system to your requirements, using their modular approach this gave us the tools to manage job booking, account management and invoicing, and the ability for field engineers to work from tablets, and later down the line we can simply bolt on a website store saving us from doing the same work twice and running two separate systems, at the other company it only took a couple of weeks to go from concept to live website because the backend was already in place with RBA.
  
 
       
   Martin Elliott 
 3. June, 2024
 
 
  RBA provide systems to almost 100 of our Independent Retail Store customers with enhanced stock and ordering functionality. Our retailers can easily place replenishment orders based on sales history, stock and re-order levels and we provide order acknowledgments confirming stock availability and allowing them to automatically book in stock from deliveries. The automatic stock files also ensure our entire 18,000 product range and current pricing including promotions are readily available to our retailers. This is a considerable time saving for both Home Hardware and our Independent Customers. Virtually all our products can be purchased in single units so Retailers simply take the stock they require to replenish their shelves; therefore there is no need for a stock room.
  
 
       
   Chris Morgan 
 30. May, 2024
 
 
  Havards is the UK's 1st Community owned hardware store.

The inherited Epos was causing problems. After a detailed search and comparison of over 8 EPOS and inventory management which included site visits of the short list, systems RBA came out No 1.

We've not looked back since and are heading towards maximum automation as we adopt more and more of the RBA facilities, we've already seen reduced human error with the supplier edi interfaces and greater accuracy on stock valuation with auto updates to costs.

RBA as a partner has lived up to an excelled expectations. We're delighted with the system, the staff and the results we're getting.
  
 
       
   Rishul Shah 
 29. May, 2024
 
 
  RBA has been a pivotal part of our business for the past 16 years, consistently delivering high-quality custom software integration services. Steve and his team have expertly handled various elements of our integration needs, including app development, robotic storage solution integration and courier integration, plus more! Their tailored software solutions have significantly improved our operations, providing seamless functionality and enhanced efficiency.

As Axus Decor, a leading supplier of brushes, rollers, and accessories to the decorating industry, we require sophisticated and reliable systems to manage our extensive inventory, streamline our supply chain, and ensure timely deliveries to our clients. Our journey began as a grassroots merchanting business under Designer Colours, a paint merchant. Over the years, RBA has supported us through every phase of our growth.

Now, having integrated various parts of our distribution centre, Axus Decor, under the same software system, we are experiencing a seamless operation. This unified approach has brought together our retail and distribution processes, ensuring a smooth and efficient workflow across all aspects of our business.

The level of service at RBA is exceptional. While we have occasionally encountered software bugs, the team consistently responds promptly and resolves issues quickly, ensuring minimal disruption to our operations. Their dedication to customer satisfaction is evident in their swift and effective support.

One of the most impressive aspects of working with RBA is their willingness to tackle any challenge. No matter how complex our requirements, they approach every project with confidence and expertise, delivering solutions that perfectly meet our needs.

Moreover, the software package offered by RBA natively, without integration, is also very powerful. Its standalone capabilities provide robust features and functionalities that significantly enhance our day-to-day operations.

Having worked with RBA for 16 years, we can confidently say they stand out for their custom software integration capabilities, exceptional service, and unwavering commitment to solving challenges. We highly recommend them to any business seeking innovative and reliable software solutions. Five stars well deserved!
  
 
       
   Chris Jones 
 29. May, 2024
 
 
  When we moved over to RBA quite a few number of years ago now we have never looked back, all I can say is we have always had fantastic service on site and over the phone and without there Epos system  the company would not run as smooth as it does. Can’t thank them enough.

SEE WHERE OUR CLIENTS ARE

Truly Personal service

Your dedicated account manager will be with you through your entire journey

meet the team

Steve

The combination of an engineering degree and ten years of running a successful outdoor leisure and bottled gas company set the stage for me to become one of the three founding members of RBA in 1992.

Our headquarters have been based in Buckinghamshire then Surrey, and now we have relocated to the sunny southwest. I’m based in our Ilfracombe office, a Grade II listed, Georgian building which was originally a pharmacy. It is inspiring to work from an historically and architecturally interesting building with sea views.

As well as running RBA, I develop the software and enjoy getting involved in sales. In my spare time I have reasonably successfully raised three children, enjoy DIY and am currently in training for some local long walks: The Two Moors Way, with my wife and dog; The Star trek Challenge for a second time, this time with colleagues from RBA.

Paul

I’ve worked for RBA since the turn of the millennium and get involved in all aspects of what we do here. Whether that is manning or assisting the support desk, visiting potential new customers or installing systems.

RBA, like most companies, started small and we continue to grow now so it is essential that everyone helps out in every respect of the business. It’s the cornerstone to maintaining the customer relations, familiarity, focus and high standards that we strive for. This all-round involvement and personal service that makes us different and why I enjoy what I do so much.

Regan

I have been programming database applications for 25 years and for 18 of them I have worked for RBA.

New operating systems, hardware and the increased usage of the internet all bring their own unique challenges and I, along with the rest of the team, rise to meet them.

Our application has evolved from a text based one to the current version that runs under the current versions of Windows. I’m proud of how far it has come, but there is always going to room for improvement and new features.

Bruce

Bruce joined RBA with the acquisition of SIRCS in 2011, and works in software support.

Claire

I graduated with a degree in Philosophy before relocating to North Devon, and worked in administrative roles at several local companies before joining RBA in 2014.
When you phone the support desk I will probably be the first person you speak to. I manage Verifone applications and Trend anti-virus accounts, as well as taking support calls and dealing with accounting queries.
In my spare time I enjoy photography and running and am looking forward to entering star trek 2016 as part of the RBA team.

Mark

Mark works in software support, helping customers with their queries, as well as maintaining all the IT equipment and network infrastructure here at RBA.

Jon

I worked in the Retail industry for ten years before joining RBA. I’ve used the Retailer system at the sharp end for nearly a decade. I believe as a company this gives us an important insight into what Retailer’s expect from an EPOS system and the company that offers it.

Since joining RBA in 2014 I’ve been using my past experience in my new role which is quite varied and includes demonstrating the system to potential customers, installing systems and assisting our existing customers with support queries. It’s both exciting and rewarding to be part of a customer focused software company that’s constantly developing. My colleagues and our clients expect high standards from me and I’d have it no other way.

Bray

I’ve been studying computing for 5 years, and have recently graduated from University with a computing degree oriented towards web technologies.
I primarily work on our web related content and as a result, I’m usually keeping our website up to date and developing new web software.

Jordan

Previous to RBA I studied IT & Computing for 4 years. I joined the RBA team in November 2021 as a Junior Support Engineer with a focus on hardware/peripherals covering both maintaining and installations. Being the newest member of RBA I am always learning new things from the rest of the team.

My daily support calls usually entail troubleshooting RBA integrations such as Xero, Near St & GfK as well as integrated card solutions.

In my spare time I like going to the gym, going to festivals & concerts and have recently started taking up more home DIY projects.

FAQ`s

Is the RBA software suitable for my business?

A pedigree in providing solutions for more complex businesses makes the RBA system suitable for a range of Industries and Businesses.

We specialise in Retail and wholesale for DIY, Hardware and Homeware, Locksmiths, General Wholesale, Gas Distribution, Agricultural Merchants, Electrical suppliers, plumbers merchants, timber and fencing suppliers, builders merchants and many unique businesses too.

The Supplier Integration, does it only work with a few suppliers?

No, there is a custom import tool that is really easy to use on almost any spreadsheet or data file given to you by any supplier.

How long does it take to install and start using the RBA software?

You can start using it from day one. It normally takes a few hours to get ready to use but it can learn new products as it gets used if you haven’t imported any data to start with. The sales interfaces are really simple to get on with too. You’ll learn the more advanced functions as you need to.

I have an existing system, can you migrate my data?

Yes. in 99% of cases it is relatively straightforward to extract and convert your stock, supplier and customer data files so you can transition to your new system smoothly. We have converted so many clients from other systems that we have custom tools to do this automatically from Eposnow, CSY, CES, IRS, Ncompass, MiniPos, ECR, and Sage / Sage Line50

Can the RBA software manage servicing work?

Whether you service bikes, mowers, tractors, safes, alarm systems, gas installations, you name it, the RBA system can manage this from point of order to invoice. The mobile engineer app saves all the administrative work too

Is there a limit to how many records can be stored or processed?

No. We have clients processing up to 1000 orders per day on their RBA system and others with over 1/4 million stock records

More FAQ`s